Dunkaccino No! (An open letter to Dunkin Donuts)

January 4, 2007 at 11:01 am 19 comments

You can imagine my dismay when I pulled up to my neighborhood Dunkin Donuts and ordered a medium dunkaccino with whipped cream, (the only hot beverage I can actually enjoy from said establishment) only to find that they have replaced it with white chocolate hot chocolate. Sorry for the double noun there, but white hot chocolate just doesn’t seem right to me.

So grrr! This may have to be rectified by a letter writing campaign! I pulled up to pay for the regular hot chocolate that I had purchased instead and pleaded with the messy haired, overworked and underpaid drive through woman, who was like, “Don’t look at me, you’re like the millionth person to complain.”

I feel soo angry and shocked that they would secretly do this to faithful customers! Not even a mention on the website! Replace my favorite beverage with a completely unhealthy white chocolate drink? Don’t they know white chocolate is like, the worst for people?

I’m going to go cry in a corner now. RIP Dunkaccino. I will write your legacy and try to revive your spirit that was crushed so anti-climatically.

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Entry filed under: Soap Box.

Happy Holidays Your Assignment…

19 Comments Add your own

  • 1. Karen  |  April 6, 2007 at 6:42 am

    It’s back! Perhaps our prayers – and our emails to Dunkin’ Donuts’ website – for our favorite beverage’s return have been answered. I just found out from a co-worker that it was available again at our local store and immediately headed there to see if it was a dream. I just finished a LARGE cup and it was as tasty as ever! Thank you Dunkin’ Donuts!

    Reply
  • 2. Estefani  |  October 6, 2007 at 5:31 pm

    It’s back?! Where? Because they don’t have them where I live!! =[

    Reply
  • 3. Nicole  |  October 30, 2007 at 2:04 pm

    OMG! I feel the same way! my best friend and I LOVE our dunkaccino’s. The whole summer we talked about how we couldn’t wait for it to get cold out so that we can drink them. When we found out we drove to 6 different Dunkins asking every one if they would just make it for us any way. This going to be a long winter with out my favorite drink. I’m gald to know I’m not alone with this sad sad news.

    Reply
  • 4. samaria  |  December 15, 2007 at 2:59 pm

    I know I was so mad when I found out. I actually went to DD 2 days ago and they didn’t have it! Maybe they just don’t have it YET if it’s coming back? I really hope so because the white hot chocolate is the most disgusting thing I’ve ever had.

    Reply
  • 5. Kristen  |  December 17, 2007 at 4:51 pm

    I just discovered it was back TODAY when a bus drove by me and had a DD ad on it, picturing the lovely Dunkaccino! I said to myself, no way–it’s back!

    I am saddened that all this time I could’ve indulged, but I guess it is best that I didn’t know till now. Now I will walk by the DD in the Sullivan Sq. T station every morning on my commute salivating for a dunkaccino.

    I completely agree that it was a terrible and back-stabbing move they made, trying to take it away from us. The white hot chocolate thing was disgusting, I hope nobody drank it. Dunkin, you’re usually so good to us…don’t let this happen again!

    Reply
  • 6. Angela Scudieri  |  January 6, 2008 at 12:21 pm

    Hi!
    the last comment from a lady “Karen” wrote about how the Dunkaccino was brought back to her DunkinDonuts… please please can you tell me where that DD is located???

    I would so very much appreciate it!
    Thanks a lot.
    please email me back at… scuds25@aol.com.

    xo!
    Angela

    Reply
  • 7. mimi  |  February 6, 2008 at 5:38 pm

    A sad, sad day when DUNKACCINO was taken out of the shops here in port saint lucie…the milky way…all to sweet….
    DUNKACCINO where are you?

    Reply
  • 8. Michelle  |  April 2, 2008 at 11:22 am

    They still have not brought back this delicious beverage to the DDs in my area, which is really unfortunate, because I’m not a big coffee drinker, and this was really the only coffee-type beverage that I’ve ever enjoyed (which, of course, is probably why it’s gone).

    Anyway — I have discovered that if you order a small hot chocolate and a small french vanilla flavored coffee with cream and then mix them together, you will end up with a beverage that tastes EXACTLY like the beloved Dunkaccino. Of course, this lovely little concoction adds up to about 300 calories, but for an occasional yummy treat — totally worth it!

    Enjoy!

    Reply
  • 9. Maya  |  April 8, 2008 at 1:24 pm

    me too!!! I was so angry when I found out they don’t have it anymore. That was the only hot drink I really liked from dunkin donuts. I am not a coffee drinker. I hate dunking donuts now. I don’t know what they are trying to be anymore? hasbrowns? and pizza?? why would I buy pizza from dunkin donuts when I can go to a pizzeria that makes it fresh. That’s microwave pizza lol. I can make that at home if I want. If the name of ur company is dunkin donuts than stick to donuts! and get DUNKACCINO BACK!

    Reply
  • 10. Cathy  |  August 10, 2008 at 12:27 pm

    I have to say, it is so nice to see that I am not the only one mourning the loss of the Dunkaccino!! (my friends & family think I’m NUTS for continuing to “Whoa is me” about it!!)
    It’s been several months since the last post, but if anyone is still out there listening…..Whoa is me!!!
    I’ve written to DD several times asking about the possible return of our beloved Dunkaccino, only to get coupons (the first time) and explanations about expanding their menus and retiring less popular items…..
    If ANYONE finds a DD that still has these wonderful creations, please let me know!!! 😦
    Cat
    West Deptford, NJ

    Reply
  • 11. TR  |  October 2, 2008 at 5:21 pm

    It is not back in my area. I loved my morning dunkaccino. 😦 I keep hoping they will bring it back and will ask for it in hopes of it.

    Reply
  • 12. Mansoor  |  October 6, 2008 at 11:28 am

    I just learned about this!

    Why?

    WHY??

    I’ll miss you, sweet sweet Dunkaccino.

    Reply
  • 13. Matt  |  December 8, 2008 at 7:30 pm

    Don’t worry guys, ALL DD Locations will have DUNKACCINO’S in-store no later than Feb. ’09

    Reply
  • 14. Jillian  |  December 22, 2008 at 1:54 pm

    I found this posting earlier this year by googling the word Dunkaccino and after reading your comments I decided to write a nice long letter to Dunkin Donuts pleading with them to bring back the Dunkaccino. Just received the email below an hour ago and I am beyond excited!!!

    At Dunkin’ Donuts we love customer feedback and want you to know we heard you!
    Dunkaccino is coming back to Dunkin’ Donuts and we wanted you to be one of the first to know!
    Start your New Year off right with one of your favorite Dunkin’ Donuts products, a delicious Dunkaccino from your favorite Dunkin’ Donuts store.
    Dunkaccino available beginning December 31, 2008!

    Happy New Year from Dunkin’ Donuts

    Reply
  • 15. Matt  |  December 23, 2008 at 7:44 am

    I got an email yesterday saying they are bringing the Dunkaccino’s back starting Dec 31st

    They said that all the emails people wrote led to the decision. If you want to see the letter, I can email it to you.

    Reply
  • 16. Arnold  |  December 30, 2008 at 12:37 pm

    Dunkaccino is coming back to Dunkin’ Donuts – You’re the first to know‏
    From: michelle.bertocchi@dunkinbrands.com on behalf of CustomerService@dunkinbrands.com
    You may not know this sender.Mark as safe|Mark as unsafe
    Sent: Mon 12/22/08 1:06 PM
    To:
    Bcc: *****15@msn.com

    At Dunkin’ Donuts we love customer feedback and want you to know we heardyou!Dunkaccino is coming back to Dunkin’ Donuts and we wanted you to be one ofthe first to know!Start your New Year off right with one of your favorite Dunkin’ Donutsproducts, a delicious Dunkaccino from your favorite Dunkin’ Donuts store.Dunkaccino available beginning December 31, 2008! Happy New Year from Dunkin’ Donuts

    Reply
  • 17. anon  |  January 2, 2009 at 1:31 pm

    I started this year off right!!!

    I haven’t been to DD in over 2 years since they got rid of the dunkaccino. I happened to stop in today because I was late for a road trip and I wanted a bagel. I looked at the menu for the drink, like I always did after it was gone, and it was there.

    At first I said what a bunch of lazy fucks for never taking it down, like many stores did for months after it was done. I asked if that was the case and they said nope DD brought it back yesterday 1/1/09!!!!!!!!! My eyes lit up and I’ve had a smile on my face all day.

    You don’t understand how huge this is for me. I use to love waking up early on weekends, getting a bagel and a dunkaccino, and doing things. I haven’t woken up before noon, unless it was for something special, since it was gone. I made friends with a couple stores and they gave me dunkaccino mix to make at home but it was nothing like the drink.

    This year is going to be so productive for me I feel like a changed man!!!!!!!!!!!

    Reply
  • 18. LAURA  |  January 10, 2009 at 9:17 pm

    iT’S ABOUT TIME THAT THEY BROUGHT BACK THE MOST WONDERFUL DRINK IN THE WORLD!! THAT DRINK BROUGHT PEACE TO MY DAY! AND TO HAVE IT TAKEN AWAY WITH NO WARNING WAS REALLY CRUEL!!!! I AM SO GLAD IT’S BACK!!!!

    Reply
  • 19. Judy Mac  |  June 7, 2009 at 4:14 pm

    SINCE DD STOPPED OFFERING MY VERY FAVORITE DUNKACCINO, I HAVE NOT EVEN BOTHERED TO STOP IN THERE BECAUSE I REALLY DON’T LIKE THEIR COFFEE ANYWAY

    Reply

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